Job Summary:
We are looking for a detail-oriented and customer-focused Travel Consultant specializing in packages for Inbound travel in UAE. The ideal candidate will have extensive knowledge of travel destinations, excellent organizational skills, and a passion for creating customized travel itineraries. You will be responsible for managing travel inquiries, planning land packages, providing expert advice, and ensuring exceptional customer service throughout the booking process.
Key Responsibilities:
- Plan, design, and sell customized travel packages (including accommodation, transport, and tours) for inbound travelers based on client preferences, interests, and budget.
- Handle inquiries from clients for domestic and international land packages, offering expert advice on various destinations, itineraries, and travel arrangements.
- Research and recommend travel destinations, attractions, hotels, transportation options, and local tours based on client preferences.
- Build and maintain relationships with local and international suppliers (hotels, transport companies, tour operators) to secure the best rates and ensure a seamless experience for clients.
- Prepare detailed and accurate travel itineraries, quotes, and proposals, ensuring all bookings are confirmed and aligned with client requests.
- Assist clients with travel-related documentation, such as visas, travel insurance, and other necessary permits for international travel.
- Manage group bookings, private tours, and individual travel plans efficiently, ensuring smooth coordination of all elements.
- Keep up to date with travel trends, tourism regulations, and any changes in the travel landscape to provide accurate information to clients.
- Handle customer queries, provide after-sales support, and resolve any travel-related issues or emergencies in a timely manner.
- Proactively follow up with clients post-travel for feedback and to maintain long-term relationships.
- Achieve sales targets by converting inquiries into confirmed bookings and upselling additional travel services (excursions, guided tours, special experiences, etc.).
- Maintain client records, booking details, and payment schedules accurately using company software or CRM tools.
Qualifications & Skills:
- Proven experience as a Travel Consultant, specializing in inbound and outbound land packages.
- Strong knowledge of international and domestic travel destinations, including key landmarks, hotels, and local experiences.
- Excellent customer service and communication skills with the ability to engage with clients and provide expert travel advice.
- Strong negotiation skills with the ability to secure the best rates and deals from suppliers.
- Proficient in travel booking systems and travel management software.
- Ability to create and present attractive travel proposals and itineraries.
- Problem-solving skills and the ability to handle travel-related issues effectively and professionally.
- Excellent organizational skills with attention to detail to manage bookings and itineraries accurately.
- Flexibility to work in a fast-paced environment, handle multiple inquiries at once, and meet deadlines.
- Sales-driven mindset with the ability to meet and exceed sales targets.
- Knowledge of travel regulations, visa requirements, and international travel documentation.
- A degree or diploma in Travel & Tourism, Hospitality, or a related field is an advantage.
Benefits:
- Salary Range AED 4,000 to AED 6,000 per month