Job description
- Client Consultation: Engage with clients to understand their travel preferences, requirements, and budget constraints.
- Itinerary Planning: Design customized travel itineraries based on client preferences, including transportation, accommodation, activities, and dining options.
- Booking Management: Coordinate bookings for flights, hotels, rental cars, tours, and other travel-related services.
- Travel Documentation: Assist clients in obtaining necessary travel documents such as passports, visas, and travel insurance.
- Destination Expertise: Provide expert advice on various destinations, including popular attractions, cultural insights, and safety precautions.
- Customer Service: Offer personalized assistance and support to clients before, during, and after their trips, addressing any concerns or issues promptly.
- Sales and Promotion: Promote special travel packages, deals, and promotions to clients to maximize sales opportunities.
- Research and Analysis: Stay updated on industry trends, new travel destinations, and emerging technologies to enhance service offerings and competitiveness.
- Administrative Tasks: Maintain accurate records of client interactions, bookings, and payments using appropriate software tools.
- Collaboration: Collaborate effectively with colleagues, travel suppliers, and industry partners to ensure seamless travel experiences for clients.
Qualifications:
- Proven experience as a Travel Agent or in a similar role within the travel industry.
- In-depth knowledge of travel destinations, transportation options, and accommodation providers.
- Strong customer service and communication skills, with the ability to build rapport and trust with clients.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Proficiency in using reservation systems, booking platforms, and travel-related software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to adapt to changing client needs and industry dynamics.
- Bachelor’s degree in Hospitality, Tourism, or related field preferred.
- IATA Certified
- Hotel bookings
- Tour package
- Amadeus Experience
Benefits:
- Salary Range AED 3500 to AED 5000
- Health insurance coverage.
- Ongoing training and professional development opportunities.
- Dynamic and supportive work environment with opportunities for growth and advancement.